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TELECOMMUNICATIONS SERVICES |
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General Info | Faculty/Staff Services | Work Order | Telephone Directory | Home |
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Student Services9 Cents per Minute - on domestic U.S. 1+ long distance calls, with Southeast's long distance authorization code. 24 hours per day.- calls are based on the country called. Call Telecommunications at extension 2575 for rates. International operator assisted calls are billed at full cost. Students may place international calls through the university long distance service or the carrier of their choice.
Telephone Equipment for On-Campus Residents Top of page Basic telephone service is included in room and board fees. There is not an installation charge. All student rooms on campus have telephone jacks connected to the university telephone system. Students must supply their own telephone. Any model or type will work although a touch tone telephone is required for authorization code use, on-line registration, and voice mail retrieval. Upon arrival at residence halls, students will have dial tone and the capability of placing campus calls, local calls, collect calls, and toll free 800, 888, 866, & 877 calls. Our area code is (573) and the prefix for the residence halls is "339" and "332". The prefixes for faculty/staff are "651", "290", and "986". When receiving calls students will hear single ringing for on-campus calls and double ringing for calls coming from off-campus. The University uses the State of Missouri long distance network which utilizes a variety of long distance carriers on a year to year basis. Students wishing to sign up for long distance service through the university need to fill out a contract form located on our web site or by coming to our office. After signing up for long distance service, an authorization code is issued so that each call can be billed to the student's account. Students need to key in this authorization code when placing long distance calls. There is a $150 credit limit on long distance calls. When this amount is reached, between regular billing cycles, long distance service is suspended until all charges are paid. Incoming collect, third party or 900 calls are not permitted. While the university offers
discounted direct dial long distance service to students wishing to subscribe,
students are free to use the long distance carrier of their choice. They may
access other long distance carriers by dialing their toll free 800, 888, 877 or
866 numbers. The other method of reaching the carrier of their choice is dialing
1-0-1-0-XXX-0. Calling cards normally provide dialing instructions on the back
of the card. If this method is chosen, an authorization code will not be issued.
Dialing Information
Top of page
9 + 1 + area code + number Direct dial domestic long
distance Students are billed monthly through
the university billing system. Students are expected to pay the entire amount of
their phone charges every month. A detailed summary of all long distance calls
is available upon request by sending an email to
telecom@semo.edu.
Voice Mail (Audix)
Top of page The university provides voice mail,
Avaya Intuity Audix, to all on-campus students. This service is already activated
when the students arrive on-campus. This service provides basic answering
machine capability for every phone number. Instructions for use are provided
when the student moves in and this service is provided free of charge.
Clear here for Audix Instructions. Main Features: New Messages are automatically
deleted every 10 days
Repair/Trouble Reporting
Top of page If a student is experiencing any problems
or difficulties with the University telephone system or cable TV hookup they need to call the Telecommunications
Office at ext. 2575. For Ethernet connection problems, they need to call
the Information Technology Help Desk at ext. 4357. Service for the Deaf Top
of page There are six locations on campus
that have Telephone Devices for the Deaf (TDD)
Campus Assistance Center 5927 Hearing/Speech Impaired Services
A voice user calling a
hearing/speech impaired user - 1-800-735-2466 Currently there are two ways in
which students can access the Internet. Students can either go to any of the
open labs on campus, students living in residence halls can use an Ethernet card
(which can be purchased from Southeast Bookstore) in a personal computer. The open labs have
Microsoft Office XP and Internet access.
Students wishing to use a personal
computer and an Ethernet connection need to check with Information Technology
at extension (651)-4357 to obtain the appropriate installation instructions. Cable TV is currently being provided
to every room in the residence halls. The following channels are currently
being broadcast:
Channel Channel 3 ABC DISNEY 4 Preview 5 Local 6 NBC 7 CBS 8 PBS 9 FOX 10 TBS 11 Discovery 13 Family 15 Weather 17 WKDA 20 HSN 21 WGN 24 BET 25 QVC Emergency Information
Top of page During an emergency, students are to dial
"911" which is routed to the University Department of Public Safety
(DPS) which is a
Commissioned Police Agency. University DPS is open 24 hours per day.
Harassing/Threatening Calls
Top of page If a student receives harassing or
threatening telephone calls, they need to call the University Department of
Public Safety by dialing 911. Telecommunications
works very closely with University DPS in tracking down these types of calls.
An on-line directory of office extensions is available at the
following address:
Telephone
Directory.
The University Printing and
Duplicating Service produces a telephone directory which normally comes out in
October during the fall semester. Copies of this directory are made available in
the residence halls, University Center, Kent Library or are available in the
Telecommunications Office.
Students have the right to keep
personal information confidential. If a student chooses this option, they must fill out
a form at the Dean of Students Office. Telecommunications will not give out any
phone numbers for students that have this form on file.
FAX machines are located at Parker
Hall Copy Center and Information Technology in Academic Hall. For
outbound Faxes the charge is $2 for the use of the machine plus the cost of the
long distance call. For inbound Faxes the charge is $ .25 cents per page. These
charges will be put on the student's account and billed monthly. For questions
concerning this service, please call Telecommunications at ext. 2575.
Southeast Missouri State University adheres to the nationwide TIA/EIA telecommunications wiring standards and codes. In order to maintain these standards, ensure safety issues and prevent damage to university facilities, the Telecommunications Department is the only authorized unit to perform telephone, local area network (LAN), fiber optics, and cable TV wiring. If you wish to have any communication wiring performed, please contact the Telecommunications Department at ext. 2575.
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General
Info | Faculty/Staff
Services | Work Order |
Telephone Directory | Home |
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Telecommunications | telecom@semo.edu | (573) 651-2575 | updated
12/18/2006 | disclaimer
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