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        Job Details

        Job Title: Lab Assistant          Category: Student Part-Time
        Department: Information Technology          Location: On-Campus

        Description

        Requirements
  • Credit earned in AD101, BA100, or comparable knowledge and experience
  • Basic knowledge and ability to provide support on MS Office Suite applications
  • Ability to provide support for internet browsing and applications
  • Ability to provide support for email applications and the Portal
  • Must be able to work the entire semester
  • Must attend the "back to school" meetings held the first Thursday (for new employees) and the first Friday (for new and returning employees) prior to the start of each semester
  • Must be enrolled in 6 credit hours or 12 credit hours if an international student, unless applying for summer employment
  • Graduate students that hold a graduate assistantship are not eligible to apply

**Note: Applications will not be carried over to the next semester - a new application must be completed for each semester**

 

        Duties
  • Provide support for MS Office Suite, email, and internet applications to students, faculty, and staff
  • Monitor computers, printers, scanner, furniture, and supplies in assigned computer lab
  • Report required equipment repair
  • Keep accurate records on lab usage, supplies, and payroll time
  • Clean and keep tidy the computer lab equipment and work stations
  • Enforce computer lab rules for all users (no food, drink, noise, etc.)
  • Handle printer functions such as replenishing toner and paper and assistance in using equipment
  •  



        Job Title: Help Desk Assistant          Category: Student Part-Time
        Department: Information Technology          Location: On-Campus

        Description

        Requirements
  • Knowledge of technical support
  • Ability to communicate remediation steps to the user
  • Attention to detail
  • Ability to work independently
  • Strong communication skills
        Duties
  • Hardware and software diagnostics
  • Assisting in the removal of harmful applications, i.e., viruses, spyware, and malware
  • Assisting students, faculty, and staff over the phone, online chat, and walk-in customers
  • Entering support tickets into helpdesk system
  • Searching online for possible solutions to increase knowledgebase



        Job Title: Tech Assistant          Category: Student Part-Time
        Department: Information Technology          Location: On-Campus

        Description

        Requirements
  • Experience with Adobe software products
  • Desire and ability to learn Adobe Captivate
  • Familiar with web design
  • Ability to work independently
  • Strong communication skills
        Duties
  • Creating the requested graphics, documents, and marketing media
  • Learning Adobe Captivate for use of developing online trainings and tutorials
  • Assist with Information Technology web site maintenance