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| Wednesday, October 07, 2015



Residential Network

All Southeast Missouri State University residence halls offer high-speed ETHERNET connectivity, referred to as ResNet. Each room is equipped with one LAN (local area network) jack per bed. Two computers per occupant may be registered (for example: PC and laptop).

PC with appropriate (10 mbps) NIC (Network Interface Card) and LAN cable. (If needed, both NIC and LAN cable are available from the Southeast Bookstore.)
   Activated Southeast Key

Student Responsibilities:
Students are responsible for the purchase and installing the Network Interface Card, connecting  LAN cable to the PC and residence hall  LAN jack, and configuring the PC Internet connections. It is essential that your operating system and computer operate free of errors in order for the Ethernet connection to work properly. If you are experiencing problems with your computer or operating system, it is your responsibility to contact a computer store vendor for repair.

Configuring Internet Connections:

  1. Click on Start button; click on Settings from the pop-up menu; click on Control Panel.
  2. Double click the Internet Options icon; click on the Connections tab.
  3. Click on Never dial a connection; click on LAN Settings button.
  4. Click on Automatically detect settings.
  5. Save settings by clicking on each OK button in the dialog boxes until you are returned to the Windows desktop.

Note: Steps may be somewhat different with operating systems other than Windows98. Stop by the Information Technology Help Desk, Memorial Hall, 101, for full instructions.

Once the Internet connection settings are complete, open an Internet browser program (i.e., Internet Explorer, Netscape). The ResNet registration web page should open in your browser. To complete the registration process, enter your SE Key user account name and password in the appropriate text boxes; click on the Accept button. The Registration Complete page should open. You must reboot the computer for completion of the registration process.

If Ethernet set-up should fail, try the troubleshooting steps below, opening your browser after each step to check for ResNet registration web page availability......
Check to make sure you are plugged into the LAN jack (not the telephone jack). LAN jacks are labeled LAN (example: LAN7).

   Check LAN cable connections on the computer and at the LAN wall jack.

   Recheck your Internet Options settings.

   Release IP address:  (WinXP) Click on the Start button, click on Run from the pop-up menu. In the dialog box, type ipconfig /renew (a space separates ipconfig and the /). Click the OK button.

(Win98,2000) Follow the above steps but type winipcfg and click on the OK button, then click on Renew.

   Remove LAN cable from your computer and LAN wall jack; re-connect to ensure a good connection.

   Remove NIC card and re-insert to ensure a good connection.

   Remove AOL and Real One if installed on your computer.

   Check Device Manager to verify NIC operation (make sure there isn't an exclamation point next to the Ethernet card). Do this by clicking on the Start button; click on Settings from the pop-up menu; click on the System icon; click on the Device Manager tab.

For this next step, if you are running WINDOWS98, you will need your WIN98 disc. Without this disc, do not follow the next step.

If the Device Manager displays nothing wrong (i.e., no exclamation point), go to Properties under Network Neighborhood.  Make sure you have a NIC driver and remove the following in this exact order:
Microsoft Client
Network Card
Anything else under Properties in Network Neighborhood

Once your computer has rebooted it will add your NIC but you must reinstall Microsoft Client. Go to the Control Panel, Add/Remove Programs and add Microsoft Client.

   Remove SPYware programs installed. Examples of SPYware programs include:  Bonzai Buddy, Gator, Double Click, Brilliant Digital and Adult Tracker. Install a SPYware removal program such as Ad-Aware. You can download this free software onto a disk from the Internet using any PC in a computer lab.

   Remove firewalls.

   Call 651-HELP (4357).