All Southeast Missouri State University residence halls offer high-speed ETHERNET connectivity, referred to as ResNet. Each room is equipped with one LAN (local area network) jack per bed. Two computers per occupant may be registered (for example: PC and laptop).
Note: Steps may be somewhat different with operating systems other than Windows98. Stop by the Information Technology Help Desk, Memorial Hall, 101, for full instructions.
Once the Internet connection settings are complete, open an Internet browser program (i.e., Internet Explorer, Netscape). The ResNet registration web page should open in your browser. To complete the registration process, enter your SE Key user account name and password in the appropriate text boxes; click on the Accept button. The Registration Complete page should open. You must reboot the computer for completion of the registration process.
If Ethernet set-up should fail, try the troubleshooting steps
below, opening your browser after each step to check for ResNet
registration web page availability......
Check LAN cable connections on the computer and at the LAN wall jack.
Recheck your Internet Options settings.
Release IP address: (WinXP) Click on the Start button, click on Run from the pop-up menu. In the dialog box, type ipconfig /renew (a space separates ipconfig and the /). Click the OK button.
(Win98,2000) Follow the above steps but type winipcfg
and click on the OK button, then click on Renew.
Remove NIC card and re-insert to ensure a good connection.
Remove AOL and Real One if installed on your computer.
Check Device Manager to verify NIC operation (make sure there isn't an exclamation point next to the Ethernet card). Do this by clicking on the Start button; click on Settings from the pop-up menu; click on the System icon; click on the Device Manager tab.
For this next step, if you are running WINDOWS98, you will need your WIN98 disc. Without this disc, do not follow the next step.
If the Device Manager displays nothing wrong (i.e., no
exclamation point), go to Properties under Network
Neighborhood. Make sure you have a NIC driver and remove the
following in this exact order:
Once your computer has rebooted it will add your NIC but you must reinstall Microsoft Client. Go to the Control Panel, Add/Remove Programs and add Microsoft Client.
Remove SPYware programs installed. Examples of SPYware programs include: Bonzai Buddy, Gator, Double Click, Brilliant Digital and Adult Tracker. Install a SPYware removal program such as Ad-Aware. You can download this free software onto a disk from the Internet using any PC in a computer lab.
Call 651-HELP (4357).