Southeast Key Password Reset Facility

Note:  This tutorial can by used to reset your password only if you have previously setup the password reset facility.  If you do not know your current password and did not setup the password reset facility, you need to contact the IT Help Desk at 573-651-4357 or


1.  Go to the My Southeast Portal at


2.  Click on the Change my Password link



3.  Click on the Password Reset Facility link



4.  Type in your Southeast Key and click the Display Questions button



5.  Answer the three questions with the response you previously setup and click on the Check Answers button

-Answers are not case sensative



6.  Create and confirm a new password that meets the following password criteria:

It must be at least 8 characters long
It must not contain spaces
It must contain at least one character from three of the following four groups:

a. upper case letters A-Z
b. lower case letters a-z
c. numeric digits 0-9
d. special characters ~ ` ! # $ % ^ * ( ) _ + - = { } [ ] \ : ' ; ? , . /


7.  Click the Set Password button



8.  Verify the password change was successful and click the Sign Out button




If you have any questions or problems, please contact the IT Help Desk at 573-651-4357 or